Shipping policy

At Hushy, we are committed to providing a smooth, reliable, and efficient delivery experience for every customer. All orders are typically processed within 24 hours of purchase confirmation, excluding weekends and public holidays. Once your order has been dispatched, delivery generally takes between 3–5 business days depending on your location within the United Kingdom. During busy periods, promotional campaigns, or unforeseen courier delays, shipping times may vary slightly, but we always strive to deliver your products as quickly as possible.

After your order has been shipped, you may receive tracking information via email or SMS so you can monitor the progress of your delivery in real time. Customers are responsible for ensuring that all shipping and contact details provided during checkout are accurate and complete. Hushy cannot be held responsible for delays, failed deliveries, or lost parcels resulting from incorrect address information submitted by the customer.

If your order arrives damaged, incomplete, defective, or if you experience any delivery issues, please contact our customer support team as soon as possible and we will work quickly to resolve the matter. We aim to provide excellent customer service and ensure that every order reaches you safely and securely.

For any shipping-related enquiries, delivery support, or assistance with your order, please contact us using the details below:

Phone: 07725917687
Address: 150 Shetland Drive, Whitehouse, Milton Keynes, MK8 1GN, United Kingdom

By placing an order with Hushy, you agree to the terms outlined in this Shipping Policy.